Refund Policy: Cancellation requests received two or more weeks prior to an event start date will receive a full refund less a $10 administrative processing fee plus pertinent credit card or bank fees. In lieu of cancelling, registrants may choose to substitute another person for registration or deferment of registration to an equivalent-cost scheduled COWA training course for a $10 processing fee.
COWA reserves the right to cancel events due to low registration or other circumstances beyond our control. COWA also reserves the right to make changes to event programs and instructor substitutions and similar alterations as circumstances require. Every effort will be made to contact each registrant if an event is cancelled. In the event of an event cancellation, COWA will give the option of a full refund or credit toward a future COWA event of equivalent cost. COWA liability for events cancelled is limited to the substitution or refund of the program fees. By registering for an event, the registrant acknowledges and accepts this policy.
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